Venture capital is suffering from an identity crisis, trading artisanal mentorship for transactional scale. Suranga Chandratillake of Balderton Capital argues that the most successful VCs must resist the urge to act like managers and instead return to the high-stakes, human-centric craft of early-stage disruption. He reveals how a secret matrix and a commitment to founder well-being are the only ways to survive an eight-year investment marriage.