Unlocking Innovation: How Universities Can Fuel Small Business Growth
Innovation is often perceived as the domain of global giants with vast R&D budgets. However, according to Lorraine Marks, Head of Business Support Programmes at Queen's University Belfast, innovation is equally vital for small and medium-sized enterprises (SMEs). SMEs, defined in the UK as organizations with fewer than 250 employees, represent 99% of all businesses, yet account for only 50% of total business revenue. This discrepancy underscores the critical link between innovation and progress, and raises the question: How can smaller businesses access the resources they need to innovate and grow?
The Untapped Potential of University Partnerships
Universities are not just centers of education; they are also hubs of research and discovery. Marks emphasizes that universities can serve as R&D departments for small businesses, providing access to expertise, bold vision, and the curiosity needed to fuel progress. This concept isn't new; the UK government launched the Teaching Company Scheme in 1975, now known as Knowledge Transfer Partnerships (KTP), to foster collaboration between universities and businesses.
The Knowledge Transfer Partnership Model
For 50 years, the KTP program has facilitated partnerships where universities provide academic knowledge to businesses, enhancing productivity and profitability. Queen's University Belfast has been a strong proponent of this model, supporting over 400 businesses through partnerships with more than 300 academic researchers across various sectors, from construction and manufacturing to food production and healthcare.

Marks highlights several key factors that make these partnerships successful:
- Learning and Mentoring: Each project involves a graduate who benefits from the guidance of two mentors—one with business insight and the other with academic expertise. This combination transforms the graduate into the business's in-house expert on new technologies, fostering a cycle of shared growth and learning.
- New Ideas: By combining university research with business needs and the fresh perspective of a recent graduate, creativity is accelerated, and businesses develop the capability to sustain innovation long-term.
- Real-World Application: Academic researchers gain insights into the commercial viability of their ideas, enriching their teaching and ensuring that future graduates learn from knowledge grounded in practice.
A Concrete Example of Innovation in Action
Marks shares an example of a small, family-owned pre-cast concrete company in Northern Ireland that began a 20-year relationship with Queen's University in 2004. The company sought to diversify its product range and collaborated with an academic team to develop the Flexi-Arch, a modular pre-cast concrete arch bridge. This innovative product, made in a factory and delivered as a flat pack for rapid on-site installation, saved the company time and money.
Since the initial project, the company has completed three additional partnerships with Queen's, collaborated with nine academics, and supported four PhD projects. These collaborations have resulted in a 55% growth in revenue and a significant increase in gross profit. The graduate who started the first project is now a company director, demonstrating the long-term impact of these partnerships.
Creating a Cycle of Innovation
Marks concludes that the partnership model is a highly effective way for SMEs to engage with innovation. It's not just about solving one problem but about creating a cycle of innovation that benefits businesses, universities, and graduates alike. Collaboration and strategic partnerships are the keys to unlocking new possibilities and driving sustainable growth.