Google Voice is a telephone service by Google that provides users with a U.S. phone number for calls, texts, and voicemail. It works on smartphones and computers and syncs across devices. Originally launched in 2009, Google Voice provides features such as voicemail transcription, call forwarding, and a single number for multiple devices. Google Voice is available to Google Account customers in the U.S. and Google Workspace customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switzerland, and the United Kingdom.
Key features include call management tools like call routing, call forwarding, and automatic screening, as well as voicemail with transcription and SMS texting. It also offers integrations with other Google services like Gmail, Google Calendar, and Google Meet. Google Voice provides unlimited calling within the U.S. and Canada, with international calls available at competitive rates. For personal use, Google Voice is free. Business plans, which require a Google Workspace subscription, range from $10 to $30 per user per month, offering different levels of features and support. The Starter plan costs $10 per user/month and is suitable for small businesses needing basic calling and messaging. The Standard plan is $20 per user/month and includes features like ring groups and multi-level auto attendants. The Premier plan, at $30 per user/month, is designed for organizations with global operations and includes international location support and call recording.